Refund Policy

Last updated: October 1, 2025

Thank you for using Next Sora. Next Sora is an AI-generated video platform that uses advanced models to create high-quality videos with audio. This Refund Policy explains when and how you may be eligible for a refund.

1. Eligibility

To qualify for a refund, all of the following conditions must be met:

Time limit: You submit your refund request within 3 days of your purchase.
Credit usage: You have used 50 credits or fewer on the account associated with the purchase.

If either condition is not met (for example, the request is after 3 days or more than 50 credits have been used), you are not eligible for a refund.

2. How to Request a Refund

Email us at contact@nextsora.com with the following details:

The email address used for the purchase
The transaction ID or receipt
The approximate purchase date
A brief explanation of your request

We will review your request and respond as soon as possible.

3. Processing Your Refund

Approved refunds will be issued to the original payment method.
Depending on your bank or card issuer, it may take 5–10 business days for the refund to appear.

4. Subscriptions and Credits

You can cancel your subscription at any time; access continues until the end of the current billing period.
Refunds for subscriptions or credit packs follow the Eligibility rules above.

5. Exceptions

We may decline a refund request if we detect abuse, fraud, or violation of our Terms of Service.

6. Related Policies

For more information about your use of the Service and how we process data, please review:

If you have questions about this Refund Policy, contact us at contact@nextsora.com.